IT Operations include which of the following?

IT Operations include which of the following?

• A. The network infrastructure only
• B. Service desk only
• C. All of the teams, practices, people and processes that deliver, maintain, and ensure systems and services are highly available, high performing, and superior quality.
• D. The hardware procurement team only

Answer: (C)

IT Operations is the end-to-end set of activities that keep IT services running reliably and efficiently. It involves the people, practices, and processes that deliver, maintain, and ensure systems and services are highly available, high performing, and of superior quality. This includes service desk, incident and problem management, change management, monitoring and automation, capacity planning, and the underlying infrastructure like networks, servers, and storage, all coordinated across teams. The other options focus on a single narrow function, such as the network, service desk, or hardware procurement, and miss the broader, integrated scope of how all parts work together to maintain service quality.

IT Operations is the end-to-end set of activities that keep IT services running reliably and efficiently. It involves the people, practices, and processes that deliver, maintain, and ensure systems and services are highly available, high performing, and of superior quality. This includes service desk, incident and problem management, change management, monitoring and automation, capacity planning, and the underlying infrastructure like networks, servers, and storage, all coordinated across teams. The other options focus on a single narrow function, such as the network, service desk, or hardware procurement, and miss the broader, integrated scope of how all parts work together to maintain service quality.